1. Information We Collect
We collect various types of information from and about users, including the following:
a. Information You Provide To Us Directly
- Account and Profile Information: When creating an account or profile, we may collect your name, email address, phone number, and mailing address. We also store your username, password, and any other details you choose to include in your profile.
- Transaction Details: To complete purchases, we collect information related to the transaction, including products bought, order amount, payment method, and billing/shipping details.
- Communication Records: If you contact us (e.g., for customer support or feedback), we retain records of those communications and any other information you voluntarily provide.
b. Information We Collect Automatically
- Device and Usage Data: We collect data from the devices and browsers you use to access our website, such as IP address, operating system, browser type, and version.
- Interaction Data: Information on how you use our website, including pages visited, time spent on each page, links clicked, and search queries.
- Cookies and Tracking Technologies: We use cookies, beacons, and similar tracking technologies to improve functionality, understand user behavior, and personalize the user experience. This data includes session information, preferences, and browsing patterns.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Providing Services and Fulfillment: To process orders, deliver products, and manage user accounts.
- Enhancing User Experience: Personalizing and improving our website and services based on usage patterns.
- Marketing and Communication: Sending updates, promotions, and information about events, releases, and offers (with your consent). You can opt out at any time.
- Analytics and Performance: Conducting data analysis to monitor and improve site performance, develop new features, and enhance overall user satisfaction.
- Security and Fraud Prevention: Ensuring the safety of our users by protecting against fraud, abuse, and any activity that violates our policies.
3. How We Share Your Information
We respect your privacy and share your information only as necessary and as described below:
- With Service Providers: We work with third-party vendors who assist us in website hosting, payment processing, shipping, marketing, and analytics. These providers have access to your information only to perform these tasks on our behalf and are obligated to maintain its confidentiality.
- Legal Compliance and Protection: We may disclose your information if required by law, such as to comply with legal processes, protect the rights and safety of our business, and enforce our Terms of Service.
- Business Transfers: In the event of a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of the transaction.
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
- Recognize your preferences and improve website functionality.
- Track interactions with our content to help us tailor our services and content based on user interests.
- Support advertising campaigns by measuring ad performance.
You can adjust your cookie settings through your browser, although some features of our website may not function as intended without certain cookies.
5. Data Security
We take your data security seriously and implement a variety of measures to ensure it is protected:
- Encryption: Sensitive information, such as payment data, is encrypted during transmission using SSL technology.
- Access Control: Only authorized personnel have access to personal data, and we maintain strict access policies.
- Regular Security Audits: Our systems are routinely audited to identify and mitigate potential vulnerabilities.
Although we strive to protect your data, no system can be completely secure. We encourage you to safeguard your account credentials and to notify us immediately if you suspect unauthorized access.
6. Your Rights and Choices
You have specific rights and choices regarding the use of your data:
- Access and Correction: Access, correct, or update your personal information via your account settings. If you need assistance, contact us directly.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional messages by following the unsubscribe link in our emails or contacting us directly.
- Do Not Track: Our website does not respond to “Do Not Track” signals. However, you can limit data collection through cookie management.
7. Children’s Privacy
Our website is intended for general audiences and does not knowingly collect information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.
8. International Users
Our services are operated from the United States. If you access our website from outside the U.S., your information may be transferred and processed in the U.S., where data protection laws may differ from those in your location. By using our site, you consent to such transfers.
9. Changes to Our Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page regularly to stay informed of any updates. Continued use of our website after any changes constitutes acceptance of the new terms.
10. Contact Us
If you have questions, concerns, or feedback about this Privacy Policy, please reach out to us:
- Email: exeliusmorales@gmail.com
- Mail: Xombie Moon Record, 445 W Dakota Ave, Fresno, CA 93727
By visiting or interacting with our website, you agree to this Privacy Policy and the terms herein.
